{"id":1170,"date":"2025-01-31T15:59:57","date_gmt":"2025-01-31T14:59:57","guid":{"rendered":"https:\/\/carbonmiledesign.pl\/?page_id=1170"},"modified":"2025-02-02T16:22:06","modified_gmt":"2025-02-02T15:22:06","slug":"polityka-zwrotow","status":"publish","type":"page","link":"https:\/\/carbonmiledesign.pl\/en\/polityka-zwrotow\/","title":{"rendered":"Returns policy"},"content":{"rendered":"<div id=\"gap-60482080\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-60482080 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h1 style=\"text-align: center;\">Returns policy<\/h1>\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:260px;background-color:rgb(153, 48, 49);\"><\/div><\/div>\n\n<div class=\"row\"  id=\"row-2008601979\">\n\n\n\t<div id=\"col-80012845\" class=\"col medium-1 small-12 large-1\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-695197901\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p><strong>1. Prawo do odst\u0105pienia od umowy<\/strong><br \/>Zgodnie z obowi\u0105zuj\u0105cymi przepisami prawa, Klient ma prawo do odst\u0105pienia od umowy zawartej na odleg\u0142o\u015b\u0107 w terminie 14 dni kalendarzowych od dnia, w kt\u00f3rym nast\u0105pi\u0142o wydanie towaru, bez konieczno\u015bci podawania przyczyny. Warunkiem skorzystania z prawa do odst\u0105pienia od umowy jest, aby towar by\u0142 w oryginalnym, nieu\u017cywanym stanie, w oryginalnym opakowaniu, niezniszczony i nieuszkodzony.<\/p>\n<p><strong>2. Procedura zwrotu<\/strong><br \/>Aby skorzysta\u0107 z prawa do odst\u0105pienia od umowy, nale\u017cy wype\u0142ni\u0107 formularz zwrotu dost\u0119pny na naszej stronie internetowej i wys\u0142a\u0107 go na adres e-mail: <strong><a rel=\"noopener\">kontakt@carbonmiledesign.pl<\/a><\/strong>. Formularz powinien zawiera\u0107:<\/p>\n<ul>\n<li>Imi\u0119 i nazwisko Klienta<\/li>\n<li>Numer zam\u00f3wienia<\/li>\n<li>List\u0119 zwracanych produkt\u00f3w<\/li>\n<li>Pow\u00f3d odst\u0105pienia od umowy (je\u015bli jest podawany)<\/li>\n<\/ul>\n<p>Po zaakceptowaniu zg\u0142oszenia zwrotu przez nas, Klient ma obowi\u0105zek odes\u0142a\u0107 towar na w\u0142asny koszt na adres siedziby firmy. Koszt zwrotu towaru w przypadku odst\u0105pienia od umowy ponosi Klient. Je\u017celi zwrot jest wynikiem naszej winy (np. uszkodzony produkt), koszty zwrotu pokrywa sklep.<\/p>\n<p><strong>3. Produkty wy\u0142\u0105czone z prawa do zwrotu<\/strong><br \/>Prawo do odst\u0105pienia od umowy nie dotyczy produkt\u00f3w spersonalizowanych, wykonanych na specjalne zam\u00f3wienie lub produkt\u00f3w, kt\u00f3re zosta\u0142y u\u017cywane lub uszkodzone po otrzymaniu przez Klienta. Ka\u017cdy zwrot takich produkt\u00f3w b\u0119dzie rozpatrywany indywidualnie.<\/p>\n<p><strong>4. Zwrot pieni\u0119dzy<\/strong><br \/>Po przyj\u0119ciu i rozpatrzeniu zwrotu towaru, zwrot \u015brodk\u00f3w zostanie dokonany w terminie do 14 dni od momentu zaakceptowania zwrotu. Pieni\u0105dze zostan\u0105 zwr\u00f3cone na konto bankowe, z kt\u00f3rego dokonano p\u0142atno\u015bci za zam\u00f3wienie.<br \/>Prosimy o podanie numeru konta bankowego w formularzu zwrotu, je\u017celi \u015brodki maj\u0105 zosta\u0107 zwr\u00f3cone na inne konto ni\u017c to, z kt\u00f3rego dokonano p\u0142atno\u015bci.<\/p>\n<p><strong>5. Wymiana towaru<\/strong><br \/>Je\u017celi otrzymany towar jest wadliwy lub niezgodny z opisem, Klient ma prawo do wymiany towaru na nowy egzemplarz. W takim przypadku, wszystkie koszty zwi\u0105zane z wymian\u0105 pokrywa sklep. Reklamacja i wymiana towaru s\u0105 rozpatrywane indywidualnie, a szczeg\u00f3\u0142y procedury b\u0119d\u0105 ustalane bezpo\u015brednio z Klientem.<\/p>\n<p><strong>6. Zg\u0142oszenie zwrotu<\/strong><br \/>W celu dokonania zwrotu, nale\u017cy wype\u0142ni\u0107 formularz zwrotu dost\u0119pny poni\u017cej.<\/p>\n<ul>\n<li>Imi\u0119 i nazwisko Klienta<\/li>\n<li>Numer zam\u00f3wienia<\/li>\n<li>List\u0119 zwracanych produkt\u00f3w<\/li>\n<li>Pow\u00f3d zwrotu<br \/>Po rozpatrzeniu zg\u0142oszenia, Klient otrzyma informacje na temat dalszej procedury zwrotu.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1779185402\" class=\"col medium-1 small-12 large-1\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-577300587\">\n\n\n\t<div id=\"col-2128776860\" class=\"col medium-1 small-12 large-1\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-867050779\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h1 style=\"text-align: center;\">Formularz zwrotu<\/h1>\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:265px;background-color:rgb(153, 48, 49);\"><\/div><\/div>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1214-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1214\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1170#wpcf7-f1214-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/1170#wpcf7-f1214-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1214\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1214-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form-flat\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"imie-i-nazwisko\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Imi\u0119 i nazwisko (wymagane)\" value=\"\" type=\"text\" name=\"imie-i-nazwisko\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email (required)\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tel-479\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Numer telefonu (wymagane)\" value=\"\" type=\"tel\" name=\"tel-479\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"powod-zwrotu\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Podaj pow\u00f3d zwrotu (wymagane)\" name=\"powod-zwrotu\"><\/textarea><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"order-number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"order-number\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Numer zam\u00f3wienia (wymagane)\" value=\"\" type=\"text\" name=\"order-number\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Accept <a href=\"https:\/\/carbonmiledesign.pl\/polityka-prywatnosci\/\">the privacy policy<\/a>.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1875334714\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_823931120\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner image-cover dark\" style=\"padding-top:530px;\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"467\" src=\"https:\/\/carbonmiledesign.pl\/wp-content\/uploads\/2024\/12\/p90448241_lowres_daytona-usa-8th-dece.webp\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/carbonmiledesign.pl\/wp-content\/uploads\/2024\/12\/p90448241_lowres_daytona-usa-8th-dece.webp 700w, https:\/\/carbonmiledesign.pl\/wp-content\/uploads\/2024\/12\/p90448241_lowres_daytona-usa-8th-dece-510x340.webp 510w, https:\/\/carbonmiledesign.pl\/wp-content\/uploads\/2024\/12\/p90448241_lowres_daytona-usa-8th-dece-600x400.webp 600w\" sizes=\"auto, (max-width: 700px) 100vw, 700px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_823931120 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-1793521884\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1793521884 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1170","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Polityka zwrot\u00f3w - CarbonMile design<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carbonmiledesign.pl\/en\/polityka-zwrotow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Polityka zwrot\u00f3w - CarbonMile design\" \/>\n<meta property=\"og:url\" content=\"https:\/\/carbonmiledesign.pl\/en\/polityka-zwrotow\/\" 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