Rules

General provisions

  1. Internet shop Carbonmile Design (zwany dalej „Sklepem”) prowadzi sprzedaż detaliczną produktów z zakresu części samochodowych wizualnych (w tym spoilerów, splitterów, dyfuzorów, itp.) oraz oferuje usługi montażu tych produktów.
  2. The store is available at the following internet address: www.carbonmiledesign.pl.
  3. The administrator of personal data is Carbonmile Design, ul. Borowa 44, 05-520 Konstancin-Jeziorna, NIP: 1231588867, REGON: 54281351600000.

Shopping in the Store
4. The customer places an order by selecting products, adding them to the basket, selecting a product variant (if applicable), making payment and selecting a delivery method.
5. Registering an account in the Store is not mandatory. The customer can place an order without creating an account.
6. The order is deemed to have been placed after payment has been made and confirmation has been received by the Store.

Payment methods
7. The store accepts the following payment methods:

  • Payment card
  • Przelewy24
  • Apple Pay
  • Google Pay
  • Blik
  • Płatność za pobraniem
  • Payment on site

Delivery
8. The store offers the following delivery options:

  • Courier
  • Parcel lockers (if the product fits in the locker)
  • Personal collection at the company's headquarters.
  1. Delivery is available across Europe.

Product prices
10. Product prices are quoted in gross amounts (including VAT) and include all transaction-related fees.
11. Product prices may change, for example, due to promotions, changes in shipping costs, or other factors.

Right of Withdrawal from the Contract
12. In accordance with applicable law, the Customer has the right to withdraw from a distance contract within 14 calendar days from the date of receiving the goods, without providing a reason.
13. The conditions and procedure for returning goods are specified in a separate section on the Store's website.

Complaints and Warranties
14. Complaints regarding the products should be submitted in accordance with the procedure described in the "Complaints and warranties" section on the Store's website. Complaints and Warranties on the Store's website.
15. The store provides a warranty on products to the extent specified in a separate section regarding the warranty.

Liability
16. The store is not liable for any damage to the goods that occurred after they were received by the customer, including improper installation or use.
17. The customer has the right to return the goods in cases provided by law, in accordance with the return policy.

18. Protection of personal data.
18. The store processes customers' personal data in accordance with... Privacy Policy, which is available on the Store's website.
19. The customer has the right to edit, update, and delete their personal data in the section My accountor by contacting us through the contact form or email.

Changes to the rules
20. The store reserves the right to change these terms and conditions at any time. Any changes will be published on this page. Customers will be informed about the changes through a notice on the store's website.

Intellectual Property Protection
21. All content, including product photos, descriptions, and other materials published on the Store’s website, are the intellectual property of the Store’s owner and are protected by copyright law.
22. Copying, reproducing, or using materials without the owner’s consent is prohibited.

Contact
23. Any questions regarding orders, complaints, warranties, or the terms and conditions can be directed to the email address: kontakt@carbonmiledesign.pl