Privacy policy

General information
This Privacy Policy describes the principles of processing personal data of users of the Carbonmile Design website, which offers the sale of carbon visual parts for cars and the services of order matching and product assembly.

The administrator of personal data contained on the website is:
Carbonmiledesign Sp. z o.o.
ul. Borowa 44
05-520 Konstancin-Jeziorna
NIP: 1231588867
REGON: 54281351600000

Scope of personal data processed
As part of the Carbonmile Design store's operations, we collect and process personal data such as:

  • Name and surname
  • Email address
  • Shipping address
  • Phone number
  • Payment details (in case of online transactions)

Purposes of personal data processing
Personal data is collected for the purpose of:

  1. Realizacji usług świadczonych przez CarbonmileDesign, w tym przyjmowania i realizowania zamówień, dostosowywania produktów do potrzeb klienta oraz montażu części we współpracy z Servicemile.
  2. Customer service, including contact regarding enquiries, order fulfillment and complaint handling.
  3. Issuing accounting documents, such as invoices.
  4. Carrying out marketing activities, including sending information about new products, promotions and special offers, in accordance with user preferences.
  5. Pursuing claims arising from transactions.

Legal basis for data processing
Personal data is processed based on the user's consent expressed by accepting the terms of use of the store's services when entering the website. Data processing may also take place on the basis of concluding a contract (order fulfillment) and in order to fulfill legal obligations (e.g. tax obligations).

Transfer of personal data
Users’ personal data may be transferred to third parties in the following cases:

  • Courier companies – to deliver ordered products.
  • Payment companies – to process online payments.
  • Subcontractors – for the purpose of carrying out product assembly services and other orders related to the store’s operations.

Data storage period
Personal data will be stored for the time necessary to complete the order and provide services, including for the purpose of issuing accounting documents, for the period required by law, e.g. for tax purposes. After this time, the data will be deleted or anonymized.

Transferring data outside the EU
Currently, users' personal data is not transferred outside the European Union. If this practice changes, users will be informed of any significant changes.

User rights
The user has the right to:

  • Access your personal data and receive a copy of this data.
  • Rectify your data if it is incorrect or incomplete.
  • Deletion of data (so-called right to be forgotten) if the data is no longer necessary for the purposes for which it was collected.
  • Limitations on data processing when certain circumstances apply.
  • Transferring data to another data controller.
  • Object to data processing if there are appropriate grounds to do so.

To exercise the above rights, users can contact us via the contact form or by sending an email to: kontakt@carbonmiledesign.pl.

Security of personal data
Carbonmile Design uses personal data protection measures, such as connection encryption (SSL) and technological and organizational security measures to protect data against unauthorized access, loss, modification or deletion.

Cookies
The Carbonmile Design website uses cookies to improve the quality of services, analyze user activity and adapt the content of the website to their preferences. Cookies are used, among others, for the following purposes:

  • User authentication
  • Monitoring website performance
  • Personalizing advertising content

Users can disable cookies in their browser settings at any time, but this may affect the functionality of the site.

Contact
In case of any questions or concerns regarding the processing of personal data or the Privacy Policy, users can contact us via:
E-mail: kontakt@carbonmiledesign.pl

Changes in Privacy Policy
We reserve the right to change the Privacy Policy. Any changes will be posted on this page and will be effective upon posting. Users will be notified of any changes to the Privacy Policy.